client information

see the what  next ? section for information about our initial meeting and how
any on-going sessions are organised.

fees and payment
I charge £60 per 1 hour session. This can be paid by cash or cheque and will be collected at the end of each session. For younger children an hour maybe too long and I may suggest a 45 minute session, which would be charged at £50; or a 30 minute session which would be charged at £40.  

late/cancellations/re-scheduling
If your child / young person is going to be late please call to let me know. The session will still finish at the usual time so as not to delay the next clients. 
 
A minimum of 24hrs notice is required to cancel a session, otherwise half the full fee is payable.

If I am unavailable for a scheduled session I will give you as much notice as possible. Please make sure you provide up to date contact details.

confidentiality and data protection
All the counselling sessions are confidential and the trust between the young person and counsellor is crucial to the success of the counselling process. I treat all disclosed information as confidential and I do not report back to the parent / legal guardian what is discussed during counselling.

However, confidentiality can be offered only within accepted legal boundaries and if I feel that there is a danger, either to themselves or to others, I do reserve the right to inform appropriate agencies. Whenever possible, I will inform the young person and the parent / guardian first should confidentiality need to be breached.

I will explain all this to the young person age-appropriately at our initial session, but please make contact if you have any concerns or questions around confidentiality.

Records do not identify clients by name and they are kept securely and are subject to the Data Protection Act 1998. I do not share your details with any third party without your permission.

supervision
Good therapeutic practice requires counsellors to undertake regular supervision of cases. Supervisors are experienced counsellors trained to oversee the counselling process. Supervision can be seen as a form of quality control and a way of ensuring that therapeutic standards are maintained. All information is treated confidentially by supervisors.

about Harrogate Counselling
‘Harrogate Counselling' is the ‘site title’ / ‘search display name’ for the website 'www.harrogate-counselling.co.uk' and is not a company name. I am an independent counsellor and I work on a self-employed basis and your payment will be always be made directly to me. I have professional liability insurance and the ‘client-confidentiality agreement’ and ‘client contract’ is made between me and the young person's legal guardian if they are under 18, or directly between me and the young person if they are over 18.